Frequently Asked Questions

Valley Pest Connect is a local connection service that matches Phoenix and Peoria homeowners with licensed, insured pest control professionals. We're not a pest control company ourselves—we make it easy to find trusted local experts quickly.

You pay the pest control company directly for any work they perform. Our service is completely free for homeowners. We don't charge you anything to connect you with local professionals.

Response times vary, but most homeowners hear back within minutes to a few hours. For emergencies like scorpion infestations or bee swarms, we prioritize urgent situations whenever possible.

Yes. We only work with licensed, insured pest control contractors who have strong local reputations. You can also ask the company directly to provide proof of licensing and insurance.

Costs vary based on the type of service, property size, and infestation severity. General pest control typically ranges from $75-$150 for one-time service, or $40-$80/month for ongoing plans. Specialized services like termite treatment or scorpion control have different pricing. Your pest control provider will give you an upfront quote.

Yes. Many companies offer free initial inspections with no obligation. They'll assess your situation and provide a quote. You only pay if you decide to move forward with treatment.

You're under no obligation to hire any company. If you're not comfortable with the match or want another option, just let us know and we'll work to connect you with a different professional.

Modern pest control products are designed to be safe when applied by licensed professionals. Most treatments use EPA-approved products with low toxicity to humans and pets. Your technician will provide specific safety instructions, but typically you can return home once treatments dry (2-4 hours).

For Arizona homes, quarterly treatments (every 3 months) provide good year-round protection. For scorpion-heavy areas, monthly service during peak season (April-October) is recommended. Your pest control professional can recommend the best schedule for your situation.

For most standard treatments, you don't need to leave. The technician treats one area at a time, and you can remain in other parts of your home. Some people prefer to step outside for 30-60 minutes for fresh air, but it's not required.

We serve Phoenix, Peoria, Glendale, Surprise, Goodyear, Avondale, Tolleson, and surrounding West Valley communities. Not sure if we cover your area? Give us a call and we'll let you know in under a minute.

Arizona bark scorpions are small (2-3 inches), tan/yellowish, and glow bright green under black light. They're most active at night. If you're finding scorpions in your home, especially in bathrooms or bedrooms, call for professional control immediately.

Subterranean termites are active year-round in Arizona but swarm most heavily after monsoon rains (July-September). Annual inspections are recommended, and any visible signs of termites should be addressed immediately.

No. Never attempt DIY bee removal in Arizona. Africanized bees are common here and extremely dangerous when disturbed. They've caused hospitalizations and deaths in Arizona. Always call licensed bee removal professionals who have proper protective equipment.

Summer monsoon rains drive pests indoors seeking dry shelter. Ants, roaches, scorpions, and other insects all become more active and invasive during this time. Preventive treatment before monsoon season helps reduce indoor invasions.